Canceling Your Purchase

We are pleased to accept cancelation requests for eligible trunkshow or preorder boutique items.


If you have an account:

  • Go to and sign into your account. Access ORDER HISTORY by hovering over your name in the upper right hand corner. 

If you checked out as guest:

  • Go to and enter your email address and order number.


  • If your items are eligible to be canceled, a Request Cancelation link will be available. If there is no Request for Cancelation link visible, unfortunately, your items are no longer eligible for cancelation. 
  • Once the Request for Cancelation link has been clicked, you will be able to select eligible items within your order to cancel. Please choose your refund method and reason for cancelation.
  • Scroll to the bottom of the screen to select REQUEST REFUND to complete cancelation and process your refund.