We are pleased to accept timely returns of new and unused products within 28 days from the date that the order was delivered to you for full-priced items, or within 14 days from the date that the order was delivered to you for discounted products or products purchased with a promotion.
Items not eligible for return will be noted as such on the product page. No returns or exchanges will be accepted on the following categories considered Final Sale:
Cosmetics, Skincare, and Fragrances
Hosiery / Lingerie
Fur coats, vests, gillets, and stoles
Special Order Items
For further assistance, please contact Client Services at firstname.lastname@example.org or 1 800-707-9898.