Our Return Policy

We provide complimentary return shipping for full refunds on most items within 28 days of your order’s delivery date, including Trunkshow items. Items must be returned with their original tags and packaging intact.

Items not eligible for return will be noted as such on the product page. No returns or exchanges will be accepted on the following categories considered Final Sale: 

Sale items
Fine Jewelry
Customized items
Vintage items
Books
Housewares
Cosmetics, Skincare, and Fragrances
Hosiery / Lingerie
Fur coats, vests, gillets, and stoles
Wedding dresses
Special Order Items

For further assistance, please contact Client Services at care@modaoperandi.com or 1 800-707-9898.

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