To process a return and/or print a new return shipping label:
- Sign in to your Moda Operandi customer account and select Shipments in your Account Center
- Click Request Return next to the order containing the item you’d like to return
- Select the items you’re returning and click Submit Request
- Attach your pre-paid return shipping label to the original packaging or a UPS-provided box. You can drop the item at any UPS location or schedule a courier to pick up the item from the comfort of your home.
- Please note, customers outside the U.S. must include any and all commercial invoices (included with your return label) for items being returned.
For further assistance, please contact Client Services at firstname.lastname@example.org or 1-800-707-9898
Once your return arrives back at our facility, kindly note that it generally takes 5-7 business days to process, upon which you will be notified via email once your return has been successfully completed.