If you would like to return an item, simply sign into your Moda Operandi account, click ORDERS in the upper right hand corner, and locate the item/order you would like to return. Click REQUEST RETURN next to the item. You will receive an email confirmation of the request with a copy of the label attached. Follow the instructions printed on the page to complete the return and send it back to our facility. International customers must include any and all commercial invoices (attached to the return label) for the items they are returning back to Moda Operandi. For any additional assistance, contact Client Services at firstname.lastname@example.org, or call 1 (800) 707-9898 or 1 (212) 729-0984.
Once your return arrives back at our facility, kindly note that it generally takes 48 hours or so to process, upon which you will be notified via email once your return has been successfully completed.